Checking out with Truemed is easy!
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Add Eligible Products to Your Cart & Go to Checkout
At this time, only Sustain products from Essential Provisions are eligible. Add any of these products to your cart and proceed to checkout. Be sure to click on the "PAY WITH HSA/FSA" button to begin the process.
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Enter Payment Details & Verify Eligibility
Select "Truemed - Pay with HSA/FSA" under payment options. You will be redirected to the TrueMed website where you will be prompted to provide your payment information. After entering your payment details, you will need to fill out a brief intake form and health survey to determine your eligibility.
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Complete Your Order
After completing the evaluation form, you will be redirected back to our website. If your order qualifies for HSA/FSA, you will receive a Letter of Medical Necessity (LMN) via email within 48 hours.
Shop Our Sustain Products
Save up to 30% by using pretax dollars to shop for HSA/FSA eligible products.

How does using my HSA/FSA account save me money?
Your HSA and FSA accounts are powerful tools designed to help you save. By using pre-tax funds, you increase your buying power for the essential products that keep you moving, recovering, and performing at your peak.
Essentially, you get to use your untaxed income for qualified health expenses, making your money go further.
Here’s what you can contribute each year:
- Up to $4,150 pre-tax to an HSA for individuals, or $8,300 for families (plus an extra $1,000 if you’re 55 or older).
- Up to $3,200 pre-tax to an FSA, with an additional $500 allowed in employer contributions.
Don't let those dedicated health dollars go to waste. Put them to work building strength and improving mobility. Sustain is a perfect way to invest in your long-term wellness.
Frequently Asked Questions
How does using my HSA/FSA account save me money?
How does using my HSA/FSA account save me money?
HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in their health.
An individual can contribute up to $4,150 pretax to their HSA per year, or $8,300 for a family (plus an additional $1,000 if you are at least 55 years old. Individuals can contribute up to $3,200 pretax to their FSA per year (with an additional $500 in employer contributions allowed).
What are FSA and HSA accounts?
What are FSA and HSA accounts?
Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your employer or insurance company.
Can I use my HSA/ FSA at Essential Provisions?
Can I use my HSA/ FSA at Essential Provisions?
Yes, simply select Truemed as your payment option at checkout and use your FSA or HSA card as you would any other credit card. If you do not have sufficient HSA/FSA funds, you can split your payment between your credit card and HSA/FSA card.
Can I use my regular credit card at checkout?
Can I use my regular credit card at checkout?
Yes. If you’d like to use your regular credit card, simply select that in Truemed checkout. After your purchase, Truemed will email you instructions on how to submit the receipt to your HSA/FSA administrator for reimbursement.
What is a Letter of Medical Necessity, and how is this compliant?
What is a Letter of Medical Necessity, and how is this compliant?
The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is.
There are thousands of studies showing food and exercise is often the best medicine to prevent and reverse disease. Exercise qualifies as a qualified medical expense with an LMN. Food, supplements, and other wellness purchases qualify as medical expenses if they treat or prevent an illness, and a doctor substantiates the need. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.
Are there fees associated with using Truemed's services?
Are there fees associated with using Truemed's services?
There is no cost to you, as long as you are shopping with a Truemed partner merchant.