Essential Provisions prefers to accept product orders through our secure online store with a credit card payment. If you do not have internet access, please call customer service at: 1-937-265-6595.

All orders are processed Monday through Friday during regular business hours. Please note at times, shipments may be delayed due to inclement weather, holidays, or a high volume of orders.

Essential Provisions ships globally but each country has regulations as to what will or will not be accepted. If you are shipping outside the US, please check with import laws to make sure Essential Provisions can legally be shipped to you. 

Unfortunately, we’re unable to accept returns of our food products unless the product is defective or damaged. If you have a defective or damaged product, please call customer service at 1-937-265-6595.